Shipping Policy

Shipping Information

Our global partnerships allow us to ship orders worldwide, with estimated delivery times and costs of:


Country

Processing Times

Shipping Time

Costs

Order $59+

Order 0-$59

United States

1-10day

7-20 days

$0

＄6.99

U.K&Europe&Others

7-20 days

$0

＄6.99
  • Does not include pre-sale products

Please note, these are estimated times and may vary depending on specific circumstances.
Please ensure your shipping information is accurate to avoid delays!

 

NOTES:

1) After the order has been paid, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped.

2) In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

3) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.

 

Tracking Your Package

We provide tracking information on all orders. You can click on the TRACK ORDER page to track your order. Transit time begins the following business day from the date your order has been shipped. You will be able to track your package the entire way with the shipment confirmation that is provided.If you experience any issues with the carrier that will be delivering your package, please feel free to contact the carrier directly. For further assistance in regards to which carrier is delivering your package,please reference your confirmation shipping email.

We will not be held responsible for orders that show ”DELIVERED”. 

 

NOTES:

1)The exact delivery frame depends on many factors, such as customs, weather, whether in peak season and other uncontrollable factors.

2)Please make the necessary arrangements to be present at the time of delivery. A return shipment fee will be applied if your package is returned to our facility by our provider under the same label for any reason.